The procedure to purchase products through the Website, is as follows:
Product offerings on the cover of the web which will last for a limited time will be published. All images and trademarks displayed are the property of other companies or www.lafarmaciaonline.com, therefore, shall be governed by the rules contained in the "Legal Notice" in relation to legislation on industrial property.
To buy any of the products you must press the button "BUY" that is associated with each of them.
For each product, we ask you to enter the desired number of units of that product, if it exceeds the number of stocks, the company will immediately contact you to let you know by phone or mail, the amount maximum that we can serve you. In any case, the company reserves the right to accept your order.
Then you will be asked to "CALCULATE YOUR SHIPPING CHARGES". It is calculated by determining in the extensible the country in which you want to be sent the purchase order.
Then you can "PROCESS YOUR ORDER" and the system will ask you to enter your username and password or proceed to register.
In the home screen, and as you go applying for different products, those will be added to a picture on the top right, where it only appears what you have added to your cart. Transport conditions are reflected in an annex document which makes reference¬† to transport of goods by Correos or Correos Express.
At the moment of ordering, you will be indicated¬† the prices that the user¬† has to pay for the shipping and / or EXPENSES OF REIMBURSEMENT, which will be added to the final bill in case you accept the purchase.
Finally, it will take you to the payment screen, www.lafarmaciaonline.com works with a form of secure payment by the company / bank Santander and its secure payment platform through bank cards, and you can make payments under the conditions that the Company¬† notes on its website. From this point,¬† you once confirm the payment order,
will be formalizing your part of the purchase agreement, therefore, the charge will automatically be done on¬† your credit card. In the case that the TPV reports for the refusal of the card, the order will automatically be cancel. It is necessary that the issuing bank is subject to Security Protocol of Secure Electronic Commerce (ESC). Card payments that do not meet this requirement will not be accepted.
www.lafarmaciaonline.com also gives you the option in step 3 of the purchasing process to make the payment by bank transfer or cash (for some destinations listed on the web). In the case of bank transfer the customer will receive an email with the order confirmation and account number to which transfer. Once the purchasehas been done and in the shortest possible time,
www.lafarmaciaonline.com¬† will send the buyer¬† to the address indicated on the form the corresponding invoice. The order confirmation sent by www.lafarmaciaonline.com will not be valid as an invoice, just as proof of purchase.
Although you can buy from many different countries,
www.lafarmaciaonline.com will only serve orders to SPAIN (except Canary Islands, Ceuta and Melilla) and EUROPA (European countries that appear on the web). In case of request by a user of the Web, an order from a country other than the two named, the order may not be treated and therefore all responsibility is declined.
All prices published on the Website, unless otherwise indicated, are inclusive of VAT.¬†Complying with the law on consumers and users in its latest version 2014, BOE of March 28, 2014 where the Law 3/2014 of 27 March is published, the prices listed will be final being unable to load any amount more in any aleatory concept.¬†We reserve the right to change any price at any time, in case of a later modification to an order, the price appearing on the Web at the time of purchase will be respected.
All products presented through photographs on the Web, have been done trying to be accurate to reality, logically the display size is not real.
The data that appears in our database correspond to products that have ever come into our catalog. We assume no responsibility for any typographical or arithmetical error that could be included in our site. Although
www.lafarmaciaonline.com has in stock over 90% of its catalog is not guaranteed a total availability at the time of purchase.
In the case in which the product won't be available once ordered, due to causes impossible to be controlled by
, such as computer or human errors, the customer will be informed via e-mail.
lafarmaciaonline.com could not solve this problem, the customer will be refunded the total amount of the order through the same payment method chosen for the order.
lafarmaciaonline.com accepts three payment methods:
lafarmaciaonline.com assures that cannot have any access to private details of customers credit cards nor of the bank accounts and that this information won't be stored. Only Banesto and its management system can have access to this information in order to process the payment.
Once the payment is processed, lafarmaciaonline.com will send an e-mail to the customer confirming all the order details.
The customer will pay the total amount of the order once it will be received at the address specified in the order form.
This payment method has an extra cost on the total amount of the order. The amount of this extra cost will be shown in Step 3 while processing the order.
C.O.D. will be accepted only in the Peninsula.
NOTE: C.O.B. orders maximum amount is ‚ā¨350.00. In case the total price of the order is higher, the customer should choose another payment method.
NOTE: C.O.D. orders will be sent once they will be confirmed by phone by lafarmaciaonline.com staff. For this reason, the period of shipment will start after this confirmation. Please, assure that the phone number indicated in your order form is the right one.
C.O.D. payment will not be accepted for Andorra and Balearic Islands, payment will be processed by credit card or bank transfer.
PRICES FOR SPAIN AND ANDORRA
Sent by post
Up to 30€ ------------------------------8€
More than 30€ -----------------------FREE
NOTE: The above mentioned shipping fees are for orders delivered in working days, during the local post office opening hours.
In case you won't be at the indicated address, if you want it, you could collect your order at the post office of your area.
CEUTA, MELILLA AND CANARY ISLANDS
Due to several problems had with local administrations, we decided not to send any orders to Ceuta, Melilla and Canary Islands.
Sent by Correos Express
FR, BEL, HOL, LUX
AL, AUS, IT, DIN, UK
POL, CHE, SUE, IRLN, HUN, ESLV, FIN
RUM, ESLQ, COR, IRL
EST, LET, LIT
NOTE: The above mentioned shipping fees are for orders delivered in working days.
OTHER DESTINATIONS ---------------------- ASK VIA E-MAIL
- Spain and Andorra 48/72 skillful hours
- Portugal 2 working days
- Germany, Austria, Italy, Denmark, U.K., Belgium 3-5 working days
- Poland, Czech Republic, Sweden, Northern Ireland, Hungary, Slovenia 4-5 working days
- Finland 6-7 working days
- Rumania, Bulgaria 5 working days
- Slovakia, Corsica, Ireland 4-5 working days
- Estonia, Latvia,Lituania 5-7 working days
Once the order has been sent, you will receive an e-mail with the post track number.
The product guarantee is the one established by its producer.¬†The product received by the customer has a prospectus of the brand with all the information needed for its correct use, as well as all the information about its guarantee. l
is not required to collect the defective product, and the customer should contact the producer Customer Service. ¬†In this case,
will do all its best to facilitate the customer all the contact details of the above mentioned service in order to submit the due claims.
Orders can be canceled at no cost until shipping time is effective. If we receive notice of cancellation once the package is already shipped will be considered a return. The right of withdrawal from the contract, and therefore the return of the product under contract may be done up to 14 days after receiving the product.
Shipping costs are borne by the customer.
Are excluded from this case those returns resulting from an error of us or a defective product. In this case,
www.lafarmaciaonline.com commits to make an exchange of the defective product for another one just the same. Will also be responsible for the expenses of return and shipping. On the assumption of not being able to make the exchange the amount will be refunded. To make a return please contact this company through existing contact details on the website or sending an email to firstname.lastname@example.org
NOTE: All the credit cards or bank transfer returns, due to a customer error, will be sent after the deduction correspondent to the expenses of the operation.