These general terms of service regulate www.lafarmaciaonline.com web page, whose owner is Mr. Manuel Mota Checa.
It is a company registered in Castro Urdiales, Calle La Ronda, nÂº 12, 39700, Cantabria, tax identification number E-39366208.
Through this website, lafarmaciaonline.com shows you all the information about its products and sells them with the unique requirement of filling in the registration form.
Product descriptions showed on our web page will be based on the information given by our suppliers and producers, and they are just explaining texts.
All products selling prices in lafarmaciaonline.com web page include V.A.T.
lafarmaciaonline.com informs all its users that the products on sell in this web page have a certain number of unities available for selling.
In the case in which the product won't be available once ordered, due to causes impossible to be controlled by lafarmaciaonline.com, such as computer or human errors, the customer will be informed via e-mail or by phone.
If lafarmaciaonline.com could not solve this problem, the customer will be refunded the total amount of the order through the same payment method chosen for the order.
lafarmaciaonline.com accepts three payment methods:
lafarmaciaonline.com assures that cannot have any access to private details of customers credit cards nor of the bank accounts and that this information won't be stored. Only Banesto and its management system can have access to this information in order to process the payment.
Once the payment is processed, lafarmaciaonline.com will send an e-mail to the customer confirming all the order details.
The customer will pay the total amount of the order once it will be received at the address specified in the order form.
This payment method has an extra cost on the total amount of the order. The amount of this extra cost will be shown in Step 3 while processing the order.
C.O.D. will be accepted only in the Peninsula.
NOTE: C.O.B. orders maximum amount is â‚¬350.00. In case the total price of the order is higher, the customer should choose another payment method.
NOTE: C.O.D. orders will be sent once they will be confirmed by phone by lafarmaciaonline.com staff. For this reason, the period of shipment will start after this confirmation. Please, assure that the phone number indicated in your order form is the right one.
C.O.D. payment will not be accepted for Andorra and Balearic Islands, payment will be processed by credit card or bank transfer.
PRICES FOR SPAIN AND ANDORRA
Sent by post
Up to 90€ ------------------------------8€
More than 90€ -----------------------FREE
NOTE: The above mentioned shipping fees are for orders delivered in working days, during the local post office opening hours.
In case you won't be at the indicated address, if you want it, you could collect your order at the post office of your area.
CEUTA, MELILLA AND CANARY ISLANDS
Due to several problems had with local administrations, we decided not to send any orders to Ceuta, Melilla and Canary Islands.
Sent by Correos Express
FR, BEL, HOL, LUX
AL, AUS, IT, DIN, UK
POL, CHE, SUE, IRLN, HUN, ESLV, FIN
RUM, ESLQ, COR, IRL
EST, LET, LIT
NOTE: The above mentioned shipping fees are for orders delivered in working days.
OTHER DESTINATIONS ---------------------- ASK VIA E-MAIL
- Spain and Andorra 48/72 skillful hours
- Portugal 2 working days
- Germany, Austria, Italy, Denmark, U.K., Belgium 3-5 working days
- Poland, Czech Republic, Sweden, Northern Ireland, Hungary, Slovenia 4-5 working days
- Finland 6-7 working days
- Rumania, Bulgaria 5 working days
- Slovakia, Corsica, Ireland 4-5 working days
- Estonia, Latvia,Lituania 5-7 working days
Once the order has been sent, you will receive an e-mail with the post track number.
lafarmaciaonline.com won't admit any return which will not be due to defects caused by the shipping of the product. In this case, lafarmaciaonline.com will be glad to replace the defective product or, if this is not available in stock, the pharmacy will refund the total amount of the product.
The product guarantee is the one established by its producer.
The product received by the customer has a prospectus of the brand with all the information needed for its correct use, as well as all the information about its guarantee.
lafarmaciaonline.com is not required to collect the defective product, and the customer should contact the producer Customer Service.
In this case, lafarmaciaonline.com will do all its best to facilitate the customer all the contact details of the above mentioned service in order to submit the due claims.
NOTE: All the credit cards or bank transfer returns, due to a customer error, will be sent after the deduction correspondent to the expenses of the operation.